Why, oh why does HM Revenue and Customs not have email?

It's 2007 (very nearly 2008). It's been around for over 20 years. Could it be that it would mean correspondence could be tracked and logged and there could be no excuses for incompetence and delay? I was asked to FAX something yesterday. It's a joke.

Hate mail? Junk mail? Not convinced. Look, you can email No. 10. What's so precious about HMRC??? Let them deal with it.

Because it saves them the pain of printing out the email before reading it :-)

On the other hand, at least they can't 'copy' a FAX to a CD and loose it in the post :-)

security-what a joke!

loolz i agree

peace

x

It has its pros and cons of email. Like people wanting to email the forums would cause A LOT of hassle etc. And it dosen't take two minutes to pick up the phone.

Some departments do - I have a few e-mail addresses for the tax districts I deal with..

they do but its not for the public to use . imagine all the nasty emails they would get of the scroungers and beggars that want money for nothing

It depends on which part you want. Centre 1, Chapel Wharf and the Residency office do. Also, Child Benefit does.

Have a look;

http://www.hmrc.gov.uk/contactus/by-emai...

Cuz they'd get serious hate mail. and junk mail