Should housecleaners get tips at x-mas time?

I have a small housecleaning service with my spouse for 15 years,I am very disappointed in my clients, we did not receive any tips, gifts or cards or a thank-ypu for our wonderfulservice we provide these people, and regular reliable, honest and trustworthy I am shocked to be treated thisway in when we work so hard shallwe give up these clients and search for better peopletowork for?or just stop cleaning so good for them?

You should not expect a tip. No one should ever expect a tip just to do what they are getting paid for in the first place, if you were providing a bad service would they pay you for it? The answer is no. But that being said anyone that is a decent person will give you a tip providing them a service and doing it to their expectations.

Your clients sound like jerks. You should be offended. My parents always tipped our housecleaners at the holidays, often like 20%, and we were poor. Don't clean sub-standard because then they get mad at you. Try to secure some better clients is my opinion.

yes

yea u shouldve gotten a big *** tip fuk those people

I believe that anyone providing a service should get a tip at christmas. Like my barber.. that would include housecleaners in my opinion. Only if it is a regular deal. If you only cleaned the house once or twice this year then no, but otherwise yes.

You charge a fee for your services, do you not? As long as they pay what you have billed them, they are not required to pay anything else. Yes, it would be a nice gesture, but is not required, nor should you expect it.

yes sir!

The answer is yes, they should receive end of the year tips if they clean for them on the regular basis.

The gal who does our place received a tip equivilent to two cleaning visits.

No, do not get rid of your clients, they are your bread & butter, regardless of their lacking in etiquette.

Just make plans this year to send out a company holiday card to all clients right around Thanksgiving. This may prompt them to include their cleaners in their holiday gift giving.

Good luck & Happy New Year!

In the US, yes, normally it is customary to tip regular service by the same people (i.e., a cleaning service that sends different people each week wouldn't apply, but if you see the same person every week and get to know them a bit then yes, a Christmas tip is the usual thing).

Tips, however, are gratuities; not required or expected, even if customary. You are certainly entitled to stop serving people you are uncomfortable with or otherwise don't wish to do business with, but it's rather limiting to do business with only generous, kind people -- most businesses just have to grit their teeth and adopt other ways of dealing with them (up to a point, of course; abusive customers aren't worth it, but these don't sound abusive, just not grateful).

Better business sense might be to simply raise your rates for those folks, to compensate for the lack of tips. After all, if you EXPECT the tip and compensate the rates you charge based on that, but don't get it, then it makes sense to me to simply charge the full amount. No need to tell them why -- you're not trying to train them (I can about guarantee they'd be offended and possibly sue, yay for the litigious society we live in) -- just raise the rates and see if they pay or go away.

Yep. That was just rude. My sweetie is a window cleaner in Los Angeles, works for several wealthy people who live in the oceanfront homes along Malibu, etc. He always gets good tips at Christmas from them all. Makes us feel really good!

Your clients sound cheap and mean. I'd work on building a different client base for sure. I'm wondering what's the type you chose as clients, since NONE of them gave you a tip at all? That's pretty weird. Usually you'd think one or two of them would at least.

So either you're choosing the wrong kinds of people to work for, or they have a problem with your service and don't feel that you've done a good job for them?

If you do a good job for them as you say, then I'd just find other clients, replace the ones you have gradually one by one.