The Commerce Journal,Business and Local Businesses
*The Commerce Journal>>>Other - Advertising & Marketing

How to be a successful tele sales person?


suggest ways on how to attract the customer and make him buy the product.
i find that tele sales is an art. you are striking a conversation with a stranger and try to sell your commodity to him. you must be able to convince him that your product is superior than the other.
suggest ways on how to attract the customer continue the conversation with you and make him buy the product.

A few quick points to help you on your journey.

Like it is already been said, forget about trying to make someone do something that they truly do not want to do. You will only frustrate yourself and all those you speak with.

My personal approach when making any type of call is to position myself as a problem solver rather than a salesperson. This way it keeps me more focused on their needs and how it may or may not fit with my solutions.

Another thing I look at is to better understand what it is they are doing and why. Also I like to investigate their plans for the future. By better understand the past, present and future as it fits with my solution, it is a lot easier to position yourself to take them to the next step.

One last thought; your right when you say tele sales is an art. It is not magic or a gift you are either born with or denied forever. It is simply following a step by step process, like painting by numbers and the great thing is that any one can learn how to improve their results and achieve their goals.

Happy Calling
John
Cold Calling Specialist

I think it is a mistake to approach any potential customer from the mind set of trying to "make" someone do anything. You want them to want what you have without them feeling any pressure from you.

Good sales people are elegant and gifted at relating to others. You have to form a connection with the potential customer. One simple thing I would do, in telephone sales, was change my accent and word use depending on the ethnicity of who I was talking to. If the person was elderly I would talk to them in a calm, supportive and caring tone.

You have to make it all about them, but in a way that is not obvious. Once the connection is formed then it is so much easier to make the sale. You can't just pitch a product, you have to relate with the customer.

You are absolutely correct. This will make you successful. Excellent points. And the numbers game helps as well.

Tags
  Health Care   Government & Non-Profit   Food Service   Financial Services   Administrative and Office Support   Other - Advertising & Marketing   Search Engine Optimization
Related information
  • Suggestions for great, creative business card companies online? No boring suggestions please!! =)?

    I will try not to bore you. You should identify a specific niche in which you can specialize. For instance, there is a company that specializes in business cards for the floral industry. By doi...

  • What % should I receive when I garner a sponsor?

    10-20% sounds reasonable. Depends on what the sponsor wants in return.

    ...
  • What's the most outrageous way you've ever dealt with a telemarketer?

    I have a pitch about some (fictious) puppies I need to sell, I never let them get a WORD in, eventually they hang up on ME! It's fun and gives them the same thing they dish out

    ...
  • I am starting a submarine tour business but need start up money. Any ideas on were to get investers.?

    Would try www.prosper.com I have used this site for my small business. It has worked well.

    ...
  • Anyone know what websites are giving away real merchandise,like game systems.?

    I completely disagree. There are sites that give away game systems, cash, TVs, computers etc.... And the catch is you have to sign up for certain services, and products and refer others to to...

  • Decisions: Work and make others rich or take a chance at your own business???

    I say it is always good to take a chance on bettering your life. Just don't forget to............. Look before you take a leap! Many of the ins, outs, ups and downs can be determined in adv...

  • Any business publications?

    Wall Street Journal - I had to have a subscription when in business school.

    ...
  • What is a good name for an online cheesecake bakery?

    Cheesecake Cutie... If you look up synonyms in Thesaures.Com, you will see all of the different words associated with "cheesecake" and/or the same meaning. Plus, you should add your own n...

  •  

    Commerce Categories--Copyright/IP Policy--Contact Webmaster