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What is a "soft hit" on my credit rating?

My insurance co. said they did that

This is an inquiry that should not affect your credit score.

This is a different inquiry than if you take out a loan. That type of inquiry can affect your credit score.

Just checking your Debt Ratio.
Many companies do this to see how well you pay or how deep you are in Debt, then 'someitmes' price your policy accordingly.

A soft hit is when your credit score is checked, but it doesn't count against you. Like an insurance hit, or a pre-approved credit card that you did NOT ask for.

A hard hit is when you ask for credit - like a store credit card application, or a 90 days same as cash deal, or a car loan.

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