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| *The Commerce Journal>>>Insurance |
Ebay Policy Am I Still Liable.? |
If I Purchased A Item On Nov 24th Paid Immediately & 10 Days Later On Dec 3rd The Seller Refunded My Money. & Now On Dec 4th Tells Me I Havent Paid And I Did Already & They Refunded. Do I Still Have To Purchase It Since I Already Paid And She Didnt Inform Me A Problem She Just Refunded My Money 10 Day's Later. It's Already Been To Long More Waiting Time Isn't Feasible Any Longer . Am I Still Commited To Buy. No, you are not. The Seller essentially refused your payment already, so that's it. You do need to report the matter to Trust & Safety by going to this link http://pages.ebay.com/help/policies/sell... ... click "Show" on the Additional Information bar, and click the first link "report the seller". You will need the seller's ID, the item number, and you will copy in Seller's email to you. In the comments box, you will put in your transaction reference for the Paypal payment and the one for the refund. Explain the situation, let them deal with the Seller. After you hear back from T&S, wait a couple of weeks and leave feedback as you see fit. I would say that if you have proof that you sent payment either on your paypal account or by cheque or credit card statement to prove you did pay then that should be sufficient evidence that you paid. If she returned your payment without giving reason then that's the seller's problem. She should explain why she didn't accept your initial payment. I hope you do end up speaking to ebay about this. |
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