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Have you ever had a bad experience with www.crucial.com?


I just bought RAM from them. Yes, they can scan your computer, tell you exactly what you need, and I got the RAM in only a few days, but they put a hold on my credit card for the estimated amount, and then charged a different amount (50 cents less), and my credit card still has both chrages on it. They say the hold will EVENTUALLY be lifted, but its been like 8-9 days and im wondering if it really will. They told me to call the bank and the bank told me it was on their end. Now Crucial is saying wait even longer it will be back. HMM?

I have used Crucial many times. I have never had any sort of problem with them or their memory.

Many companies pre-authorize amounts to a credit card purchase. If you ever get gas at the gas pump and use a credit card, this same thing happens. Normally, the purchase will "cancel out" the preauthorization. Ocassionally if there is an issue with authorizing the actual purchase, the preauth is still there. This is not supposed to be held by the credit card company though and will drop off in eventually. This used to be up to 30 days. However, this is not supposed to reduce your amount of credit. I would complain to the credit card company, and be vocal!

If it is an actual debit to the account, then you have to either get Crucial to reverse it or wait for your statement and contest it with your credit card company.

Don't know what to tell you. That's why I NEVER buy anything online except for Amazon.com.

Did it show up on your monthly statement yet? If not, I wouldn't worry about it until it did.

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