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Who do i complain about bad service from a Travel Agency? |
I have constantly recieved an appauling service from Thomson Travel agent in the UK, they wrote to me recently after i placed a complaint to their head office and ask me to contact them on the telephone number provided, when i did and left a message, they did not return my call , when i emailed them , the email returned as being not recognised , I called again today and spoke to a real snotty advisor who had the worst attitude ever. Who can i complain to because it seems that my complaint is not taken as seriously as they led me to believe Watchdog.. ABTA - they're the industry regulator Go to ABTA association of british travel agencies. You can contact Abta - they would be able to help you and consumer direct would also be able to give you assistance and advice. |
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